The revaluation units (often referred to as Revaluers or Revals) are the metal boxes that the users use to manually top up their cashless accounts. We can control these machines through the Impact Office. This allows us to Start/Suspend them, empty them, and even view the activity on them.

Starting and suspending the revaluers

Revaluers can be started and suspend either all at the same time or individually. Users will not be able to use the machines unless they are started.

Starting / suspending all revaluers

  1. Press the Start all revaluers or the Stop all revaluers button from the right hand side.

Starting / suspending individual revaluers

  1. Select the required revaluer(s) from the list.
  2. Press the Start or Suspend button from the right hand side.

Emptying the revaluers

You may wish to empty the revaluation machines from time to time. The engineers will often do this before they work on the units.

  1. Press the Suspend and empty all revaluers button to empty all of the revaluers or find and select the required revaluer(s) and press the Empty button.

Viewing a revaluer’s activity

  1. Select the required revaluation unit from the list and press the Activity button.
  2. All of the activity for today will be displayed. Change the information by using the filter. Expanding a row will show the details of that transaction.
Last modified: 13 January 2021

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