The Fusion Self-Service Checkout is an application that allows staff and students to purchase their own meals. The application has two main operating modes. The “regular” mode which is a supermarket style checkout where the user purchases the items that they have already collected before paying, whereas the ‘Advanced sale’ mode works like you would see in fast food establishments (like McDonalds) where the user selects the items they wish to purchase on the way into the dining area, before collecting them from a collection point.
Whichever mode the checkout is in, the unit largely behaves the same and the differences between the two will be detailed in the relevant sections.
Before we discuss the checkouts different modes, let’s cover the commonalities of the two.
Home/Available screen
The Available/Unavailable banner
To advertise to approaching users that the checkout is available for use the top section of the screen will display the current status of the checkout. When it is green with the word ‘Available’ that is signifying to users that they are able to use this unit (just like the lights on supermarket checkouts).
*When the checkout is in use, or has an issue, this section will change. For example, when the checkout is locked, it will show as Unavailable.
Welcome message
When the checkout is on the home screen, a short and simple welcome message will be presented just below the available banner.
Help button
Just below the Available banner, and to the right of the welcome message, there is a help button which users can request assistance should they require it. This causes the available banner to change to an ‘Assistance required’ message which pulses red and white in an attempt to gain the supervisors attention. When an operator logs onto the kiosk after assistance has been requested, they will be presented with the Operator mode menu.
Home screen image
By default, the large space between the welcome message and the ‘Get started’ button is taken up by a placeholder graphic. This can be changed to a school logo or other image in the school settings.
Instructional text
The text below the image and above the Get started button will provide instructions to users on how to open their account. This text is dynamic depending on which authentication options are enabledm for example, if fingerprint authentication is enabled, the text will make reference to this.
Authentication icons
In the bottom left, any authentication options (other than PIN) will present an icon for each available authentication method. For example, if fingerprint authentication is enabled and working, a black fingerprint icon will be present, same for a card and QR codes.
Get started button
And finally, spanning the remaining width at the bottom of the screen, there is a prominent ‘Get started’ button, When pressed, the user is again presented with instructional text on how to open their account, along with an on-screen keypad (if enabled) where they can type their PIN. Additionaly, if a card payment terminal is connected and configured, there will be an option to pay by card.
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