Attendance, Achievement and Behaviour
St Crispin's school is a grade II listed building located in Wokingham, Berkshire and has an intake of over 1,100 students in addition to a sixth form centre. As a secondary school with a large intake of students and a strong set of morals, St Crispin's focuses heavily on staff-student relationships. With great emphasis put on attendance, achievement and behaviour, St Crispin's needed a system to help with lunchtime issues on a day-to-day basis, that is as dedicated and efficient as its staff and students.
After employing Cucina Restaurants as their new caterers in September 2014, St Crispin's made the transition over to a cashless catering solution. The decision to choose CRB Cunninghams as the provider was guided by the new caterers who already have many sites using a CRB Cunninghams system. There were two main factors influencing the decision to change over to a cashless solution; they wanted to remove the need for students to bring cash on-site and they also wanted to allow free school meal students to be able to use the restaurant without being identified, thus removing the free school meal stigma.
Cashless Catering Solution
Alongside these two key factors, St Crispin's wanted a smooth transition over to cashless catering with a tried and tested supplier. When asked what influenced the decision process, Debra Briault, Business Manager of St Crispin's, commented "knowing from communicating with other schools and from previous experiences, a CRB Cunninghams cashless catering system would be the right solution for us".
Since the beginning of February 2015, St Crispin's has been utilising a cashless catering system which comprises of 5 sleek touchscreen tills and a handheld scanner, all running the CRB Cunninghams cashless catering software, Impact.
Operating across the UK, CRB Cunninghams are providers of education solutions and have systems installed in over 2,400 schools and counting. They provide their own education solutions with a wide range of functionalities and support all of their customers from the initial install process, all the way through to their aftercare program with their own national service and support helpdesk team.
The basis of the cashless system is to help run efficient and effective meal and nutritional programs whilst still reducing the usage of cash in schools and the issues associated with it. Currently only utilising the system for the cashless elements, specifically restaurant swipe card accounts which are topped up at the school office, St Crispin's School regards the CRB Cunninghams cashless system highly for its ease of use and the noticeable increase in speed of mealtime transactions.
In addition to this, they reported great success with regards to keeping the identities of the free school meal students hidden and noted that the issue of cash on-site has been greatly reduced. Since the installation of the new cashless solution, the uptake of school meals has noticeably increased, particularly with free school meal students, increasing the income of the school overall.
St Crispin's are keen to expand their system to encompass library management, print management and electronic registration solutions. Praising the cashless system for its ease of use and speed, the staff at St Crispin's also found the training and on-site support post install particularly helpful as it specifically tailored to suit each individual group.
Debra Briault described the overall service of CRB Cunninghams as "A tried and tested solution underpinned by a knowledgeable support team who are always willing to help." Debra was pleased with the enhancements made to lunchtimes at St Crispin's thanks to the CRB Cunninghams cashless catering solution and was particularly pleased with the level of support she received from staff and the efficiency of the system overall.