Forcing a user signout

In cases where a user has had a phone lost or stolen, we can force a signout on all devices where the account is currently signed in. This will stop any unauthorised orders from being placed.

*Only accounts that have a Registration Status of ‘Registered’ can be signed out.

1. From within the ‘Users’ screen, locate the account from the list and press the Details button.
   
2. From within the User Details screen for the user, press the Force Signout button.
   
3. A prompt will be displayed asking you to confirm that you wish to force a signout on this account. Press OK.
   
4. The account will be signed out of the Fusion Mobile app when it is next used.