Changing a users email address

Users that have created an account with Fusion Online, may have used an email address that they can no longer access. As a school administrator, you can change the email address for a user so that they can regain control of their account.

*Only accounts that have started the registration process (Status of ‘Pending’ or ‘Registered’) can have their email address changed.

1. From within the ‘Users’ screen, locate the account from the list and press the Details button.
   

*You can apply a filter to make locating the account easier.

2. From within the User Details screen for the user, press the Change Email Address button.
   
3. Enter and confirm the new email address to be used and press Change Email Address once done.