I am a Customer Success leader with over fifteen years of experience driving efficiency, optimising processes, and leading high-performing teams. Focusing on project execution and operational scalability, I streamline workflows and implement solutions that enhance productivity and reduce costs. As CRB Cunninghams’ Customer Success Director, I oversee the Professional Services, Field Engineering and Technical Support teams, fostering collaboration across departments with a hands-on leadership style. Our customer-centric approach and passion for innovation and excellence ensures customers receive best-in-class service.
Fun Fact: I have snorkelled the wreck of Pablo Escobar’s crashed plane off Norman’s Cay in the Bahamas.