Installing Fusion Back Office client

During installation, your engineering team will happily install the Fusion Back Office software on any PC that requires it.In the months/years after your initial installation, you may require the software to be installed on an additional PC, or you may have replaced a PC that previously had the Back Office software on it.

*Before installation, you will require the ‘Impact Fusion Setup – Back office.exe’ installation file. This can typically be found on the cashless server within a ‘CRBCunninghams\InstallFiles\Fusion’ directory. If you cannot find the installation file, please contact support and they will send you the installation file.

Installing the Back Office

1. Run the ‘Impact Fusion Setup – Back Office.exe’ installation file.
2. Press Next at the welcome screen.
3. Change the destination folder where the files will be installed if required by pressing the Change.. button. Press Next.
4. Press Next on the custom setup screen to install all components.
5. Press Install.
6. Press Finish when complete.

Configuring the Back Office

1. Once installed, run the ‘Impact Office’ application. The application will alert you that the ‘server could not be contacted, please select from the following options’.
   
2. Press Configure This will open a wizard to guide you through the configuration.
3. Press Next at the first screen.
4. After a few seconds, the server address field should display any data servers on the network. If no servers are found, try pressing Find servers to re-scan the network. Select your server from the drop-down list and press Test connection. If the connection is successful, the wizard will advance to the next screen.
   
5. Enter the username and password of a login that has the ‘Edit locations’ permission and press Next.
6. At the location selection screen, if you are replacing a PC, choose the location that was being used by the old machine, then skip ahead to step 8. If you want to create a brand new location, press the Create a new location button at the bottom of the screen.
   
7. Enter a name for the location and choose a super group if applicable.
8. At the ‘Assign device to location’ screen, press Next to assign this PC to the selected location.
   
9. Configure the device as required. As the typical method of logging into a Back Office is username and password, it is probably not required to change any authentication options. Press Next.
   
10. Press Finish to complete the process.
11. The application will re-start and you should now be presented with a login screen.