The Allergens, dietary & restrictions tab is the area where you can view and update a user’s allergies, apply restrictions, and set a dietary message.

Allergens

Fusion has a list of the 14 allergens recognised by the UK Food Standards Agency. Applying an allergen to a user account is currently a manual process (we are currently unable to automatically map allergens from an MIS, but this is an area we are exploring for future development).

To specify if a user has one or more of the 14 allergens, simply tick the allergen to add or untick to remove.

If a user that has been specified as having an allergy attempts to purchase items that have been set as containing one or more of these allergens, the sale will be refused and the operator alerted as to why. The operator will then be able to choose whether to complete the sale.

Restrictions

Restrictions work very similar to how allergens do, however, restrictions can be added, edited, and removed as necessary by yourself. Restrictions are commonly used to restrict sales of items for reasons other than for allergens, for example, restricting certain users from buying cakes, or a user may have an intolerance to an ingredient that is not officially recognised by the UK Food Standards Agency.

Applying a restriction is as simple as it is with applying allergies, simply tick the checkbox next to the required restriction and untick to remove it. When the changes are saved, the user will no longer be able to purchase products that are also marked with that restriction.

For more information on restrictions, including on how to add new ones, see the Restrictions section of the menu.

Dietary message

The dietary message is a simple informational message that is presented to the PoS operator each time the user opens their account at the Point of Sale. This message must be acknowledged before the transaction can begin.

Last modified: 19 July 2022

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